We have answers. Contact us to discuss your event dreams in detail.


What are the rental fees for each space?

As a reflection of The Pioneer experience and spaces, our rental rates are completely tailored. Rates can fluctuate based on factors including: Guest count, date and time of event, duration of event, rental requirements, additional AV requests, etc. Due to the nature and versatility of our event spaces, we ask that you connect with us directly. We strive to understand and tailor the rental fee based on every aspect of your unique event.

What does the rental fee include? Does it include event planning services?

While each rental fee is completely tailored to your event, we do provide three basic rental fee structures as a starting point:

  1. Room Rental Only: This is flat-rate charge for either half-day, or full day use.  It includes the beautiful, bare bones of the empty event space (no furniture or services required). This is an ideal option for event production companies, or weddings managed by a wedding planner, and those who desire to plan independently.
  2. Room Rental With Furniture Rental: This includes required furniture rentals bundled within the cost for room rental – whether your event requires stylish furniture to accommodation reception-style, the addition of a soft-seating lounge area, or robust tables and chairs for plated dinner service. We are also happy to arrange set-up and teardown of the space (additional charges apply).
  3. Full Service Package: This includes rental of the room, all furniture and décor rentals, and event coordination or set-up/tear-down, catering coordination, and additional event planning services.
Will I be provided an event contract or agreement?

Yes. We will provide a venue contract outlining all details of your event.

Are the spaces tech-equipped?

Yes. The Pioneer is equipped with a state-of-the-art, in-house sound system and microphone. Additional AV can be supplied (additional charges apply), or you are welcome to bring your own AV as well.

Will my caterers have access to a kitchen?

There is no dedicated kitchen area for caterers to cook. However, there are a number of areas throughout the venue in which caters can position pop-up prep stations with hot boxes, chaffing dishes, etc.

Do I have to use The Pioneer’s preferred vendors for my event?

We are proud to work with a high-caliber list of local, preferred vendors. While we strongly suggest utilizing their services for a seamless, elevated event experience, we also believe in supporting the relationships you may have with outside vendors.

Please note, all outside vendors must be approved by venue management. Additional outside vendor charges may apply for food and beverage catering.

Am I required to have my own liquor license?

The Pioneer does not hold a liquor license, and all events serving liquor must provide (or have caterer provide) a Special Event Liquor License. All liquor that is to be served in conjunction with a SEL must be served by ProServe Certified staff.

Do I need to have event insurance?

Yes, event insurance is required. You will find all details related to event insurance in your venue contract.

Can I reserve my selected venue space the night before and/or the morning after my event for set-up and tear-down?

To ensure smooth accommodation of a high volume of unique event types, set-up and tear-down must occur the same day of the event. If additional time is required, charges for half-day rental or additional fees may apply.

Can I use candles and/or open flames as part of my event décor?

Yes, candles and open flames are permitted. However, candles must be in vases with the flames not exceeding the top of the votive. Open-flame cooking may be permitted, but it must first be approved by venue management.

Is there parking available nearby?

There are a number of parking options located in convenient walking distance from The Pioneer, including:

  • Stephen Avenue: Street parking available on a first-come, first-serve basis after 6 p.m.
  • Le Germain Hotel: Valet parking available
  • Hyatt Regency Hotel: Valet parking available
  • Telus Convention Centre: Parking located one block away (727 1 Street SE)